Terms & Condition | Coz Foundation

Terms & Conditions

The following terms and conditions apply to all donations made on the COZ FOUNDATION website

Our Contract
If you place an online donation with COZ FOUNDATION we will send you an email confirming receipt of your donation and the details of your donation. Your donation represents an offer to us which is accepted by us when we deliver a Final Receipt.

Description of items
We will take all reasonable care to ensure that all details, descriptions and prices of donation items appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse donations where item information has been mis-published, including prices and promotions.

Refunds
Refunds are at the discretion of the charity, except in the case of fraudulent activity. In all such cases please contact us on info@cozfoundation.co.uk

Security
When submitting your donation you are agreeing to allow COZ FOUNDATION to use your personal data for the purpose of processing your donation. For further information on privacy and security please see our privacy policy.

Alteration of service or amendments to the conditions
We reserve the right to make changes to our website, policies, and these Terms and Conditions of Donation at any time. You will be subject to the policies and Terms and Conditions of Donation in force at the time that you use the website, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to donations previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts. COZ FOUNDATION charity registration number is 1191499.

Privacy policy
Privacy Policy of COZ FOUNDATION
COZ FOUNDATION operates the cozfoundation.co.uk website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the COZ FOUNDATION website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
COZ FOUNDATION is committed to protecting any personal information that you may provide to us. Further, we recognise the importance of informing you how we treat information about you that we may receive from use of this website, as well as data collected elsewhere.
COZ FOUNDATION does not sell or lease personal information about you to any third-parties or for any use. COZ FOUNDATION will provide a copy of all information we hold about you if you direct us to do so.

Who are we?
COZ FOUNDATION is a UK registered charity. Our registration details are:

Registered address:
COZ Foundation
171 Ibscott Close
Dagenham, Essex
RM10 9YX
Charity Registration number: 1191499
Phone number: +44 (0) 7599791871
Email: info@cozfoundation.co.uk

Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Your rights regarding your data
Under GDPR regulations, which came into effect on the 25th of May 2018, individuals have been given specific rights regarding their personal data. These rights are:
The right to be informed: Individuals have the right to be informed about the collection and use of their personal data.
The right of access: Individuals have the right to access their personal data.
The right to rectification: Individuals have the right to have inaccurate personal data rectified, or completed if it is incomplete.
The right to erasure: Individuals to have personal data erased, but this is not absolute and only applies if not required for legal or similar purposes.
The right to restrict processing: Individuals have the right to request the restriction or suppression of their personal data. This is not an absolute right and only applies in certain circumstances. When the process is restricted, we will place your data in a suppression list to ensure it is no longer used.
The right to object: Individuals have an absolute right to stop their data being processed in certain circumstances, such as for direct marketing.

Your personal data
We may collect information about you from various means, depending on your interaction with us. This can include, but not limited to:
Use of this website
Donations you make via this website, phone, post or in person
Fundraising event registrations
If you contact us via email, phone, letter or through our website

Job applications
When you enter a prize draw
When you interact with us on our various social media platforms
What information do we collect about you?
The information we collect about you will only be relevant to the type of interaction we have with you. For example, if you have donated with us, we may collect your name, home address, email address and payment details.
Sensitive data is only collected when there is a clear reason. For example, we may need to know the status of your health if you have registered for a physically demanding fundraising event. In all other cases we do not collect or hold such data.
How we use your information
The information we collect is used to ensure you receive the best service possible from us. Your data can be used in a variety of ways, for example:
Processing your donations
Provide you with the services or information you require, such as our donor portal or donation feedback
Updates on appeals, events and project feedback
Processing Gift Aid
Confirmation of donations and event registrations
To deal with queries and requests you make
To personalise the service we provide you
To improve our website, services and projects
Consent to use your information
If you have given us explicit consent to use your personal data for marketing purposes, you always have the right to withdraw this consent at any time.
Any direct communication you receive from us, whether via post, email, phone, SMS or other means will include clear instructions on how to withdraw your consent.
To withdraw your consent for any particular means of communication from us, please contact our team via email to contact@cozfoundation.com .
If you do choose to withdraw consent, we will hold your data on a suppression list to ensure you are not contacted again.
Sharing your information
COZ FOUNDATION will never sell or lease your data.
If you have given us consent to contact you for marketing, information sharing purposes or due to what we deem as a legitimate interest, we may share your information with third parties such as:
Mailing houses if we are allowed to send you marketing material in the post
Email and text message service providers if you have allowed us to contact you via those means
HRMC if you have selected to give Gift Aid with your donations
Payment processing providers if you have made a credit or debit transaction online, via the phone, post or in person
Event organisers, airlines and hotels if you have registered for a fundraising event in the UK or abroad
Law enforcement agencies if we receive a valid request
Due diligence checks to ensure no one is using our services for criminal activities
Websites and software providers for the purposes of providing you the services you require, as well as improving our service in general
Requesting information we hold about you
You can request the information we hold about you at any time by contacting our donor care team. Please note it can take up to 30 days to receive this information.
How long we keep hold of your personal data
The length of time we keep data is dependent on the type of data it is but is generally only as long as necessary. Some data must be kept by law for a certain period. For example, information about donations eligible for Gift Aid must be kept for seven years to comply with HMRC regulations.
How we keep your data safe and secure
All personal data is stored in a separate database that is encrypted both in transit and at rest. Staff access to personal data is highly restricted and we regularly review our security processes to ensure we are following best practices.
This website
In general, you can visit this Site without telling us who you are or revealing any information about yourself. Our web server may collect the IP addresses, not the email addresses, of visitors. In addition, there are portions of this Site where we may need to collect personal information from you for a specific purpose, such as making a donation.
The information collected from you is stored in the form of cookies and may include your name, address, telephone, or email address.
You can find out more about cookies and how we use them on our Cookie Policy.

Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analysing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.